By United Protection Agency
United Protection Agency (UPA) is redefining security in Englewood with a unique community-focused policing program. Unlike traditional enforcement models, UPA prioritizes building strong relationships between officers and residents to create a safer neighborhood environment. The program emphasizes the visibility and approachability of officers, who wear high-contrast uniforms so community members can easily recognize and engage with them.
UPA officers have multiple primary roles that go beyond simple enforcement. They maintain situation awareness and report potential risks promptly, coordinate responses with Chicago Police Department (CPD), Fire Department (CFD), and community partners, and provide medical support as trained technicians. Their approach includes de-escalation tactics to manage conflicts peacefully, comprehensive incident documentation, and preserving evidence for investigations.
This community-centric method fosters trust and encourages residents to actively participate in safety efforts. Programs like "Coffee with Officers" further break down barriers, offering relaxed settings for dialogue and relationship-building. The integration of Violence Interrupters trained in mediation and crisis intervention adds an extra layer of proactive safety management.
UPA's commitment to hiring locally ensures officers deeply understand community needs and dynamics. Almost 90% of their officers are Chicago residents, mostly from Englewood, each bringing over three years of relevant security experience. Their specialized training includes mental health crisis management, EMS and AED certification, and youth engagement with respect for the community's history.
Together with residents and local organizations, UPA is transforming Englewood into a neighborhood where families feel secure enough to let their children play outside and walk the streets with peace of mind. This holistic security partnership demonstrates the power of accessibility, respect, and collaboration in fostering safer communities.